Been using your fine product today and been blown away by the performance of it compared to the stock Windows or other standalone clients we've used before.
When remotely editing files I've picked up a strange error on a Windows Server 2003 box with IIS6.
The program correctly takes lock of the file , opens the file in Word/Excel . I can edit the file , and see that the filesize changes in the temp folder location.In the Main BitKinex window I can see a "yellow light" / paused indicator . Right clicking it and hitting continue I can see a Copy Condition being executed and then a List condition.File unlocking seems to go through A-OK.
If I right click and hit "View Info" I can see an error "HTTP: Precondition Failed"
Strangely enough if I do not make any changes to the file the process goes through no complaints .
Manually locking , exporting a file to the hard drive , unlocking and overwriting the file does not yield the same problem.
I can post the full IIS Logs but the information they contain seems semi useless tbh.
Line containing the error looks like
W3SVC1 192.168.1.1 PUT /Documents/test_document.docx TEST\user1 192.168.1.2 BitKinex/3.2.3 412 0 0
Thoughts , tips and suggestions would be appreciated
Thanks.
Update !
Hi just an update after snooping around in the event logs , problem seems to be on the NTFS permission side :oops: Have altered the directory permissions and error has gone away :)